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DewSolarDawn

Data Privacy Policy

We value your privacy here at DewSolarDawn

Effective Date: February 20, 2026 | Last Updated: February 20, 2026

Information We Gather

Personal Details You Share

When you contact us for corporate flower arrangements or gift services, we collect information you voluntarily provide. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.

Automatically Gathered Data

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

Important: We never collect more personal information than necessary to provide our flower arrangement and delivery services. Your privacy is fundamental to how we operate our business.

How We Use Your Information

We primarily use your personal information to complete flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, crafting custom arrangements according to your specifications, and communicating about your service needs.

We also use information to enhance our services and the website experience. This helps us understand which corporate floral offerings are most valuable to our clients and how we can better serve the business community in United Kingdom

Order Handling: Managing orders, deliveries, and payment processing
Communication: Responding to inquiries, providing updates, and support
Service Enhancement: Analyzing feedback and usage patterns to improve our offerings
Business Growth: Developing tailored corporate programs and subscription services

Information Sharing and Disclosure

DewSolarDawn respects your privacy and does not trade your personal information. We only share information when necessary to provide our services or when legally required.

Service Partners

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

Legal Obligations

We may disclose information when compelled by law, a court order, or government request. We may also share information to safeguard our rights, property, or safety, or the safety of our customers and staff.

Data Security Measures

We protect your personal information with strong security practices, applying suitable technical and organizational controls to safeguard it. This includes secure data storage, encrypted communications, and restricted access to personal data within our organization.

Secure Storage

Personal information is kept in secure systems with access controls and ongoing security monitoring.

Encryption

Sensitive data transmissions are encrypted to protect information during transfer between your browser and our systems.

Limited Access

Only authorized personnel who need information to provide services can access customer data.

Although we implement robust security measures, no method of data transmission over the internet is completely foolproof. We continually enhance our security practices to defend against evolving threats.

Your Privacy Rights

You have important rights regarding your personal information. Depending on applicable laws, you may have the right to access, correct, delete, or restrict the use of your personal information.

Access: Request a copy of the personal information we hold about you
Correction: Update or correct inaccurate personal information
Deletion: Request deletion of personal information (subject to legal retention requirements)
Restriction: Limit how we process your personal information in certain circumstances
Portability: Request transfer of your data in a structured, commonly used format

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.

Data Retention

We retain personal information only as long as necessary to provide our services and fulfill legal obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.

Typical Retention Periods:

  • Customer contact and order information: 3 years after last service interaction
  • Payment transaction records: 7 years for tax and accounting requirements
  • Website analytics data: 26 months for service improvement analysis
  • Marketing communication preferences: Until you unsubscribe or 2 years of inactivity

Cookies and Website Tracking

We employ cookies and comparable technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies assist us in recalling your preferences and evaluating site performance.

You can manage cookie settings in your browser. However, turning off specific cookies could impact how the site works. For more details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to third-party websites or services. This privacy policy covers only DewSolarDawn and our site. We are not responsible for the privacy practices of external sites.

We encourage you to review the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When major changes occur, we will update the "Last Updated" timestamp at the top of this policy.

We encourage you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.

Contact Us About Privacy

DewSolarDawn Privacy Team
Floral Court, London
London, United Kingdom SE1 0AA

Email: [email protected]
Phone: +44 20 7946 0000

For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within 7 business days.